Shipping & Delivery

Our estimated delivery dates are based on several factors, including the destination address, the shipping options you've chosen, and how quickly we can assemble and prepare your items for shipment. You can calculate delivery estimates by taking the processing time for your order and adding the delivery time based on the shipping method you've chosen.

For example, when you place an order, it will need 1-2 business days of processing time and then 2-3 business days of shipping time using Priority Mail. Therefore, you can expect to receive your order within 5-7 business days. Expedited shipping, though more costly will have your package delivered 1-2 business days.

Please use the chart below to help determine how long it will take to receive your order.

Trelawny Cosmetics gives you the option of tracking your order once you have received shipping confirmation. You can track your product’s journey on-line through the shipping services used to deliver the product.

Note for International Shipping:

We are excited to offer international shipping for most destinations of the world. The super savings option will take 7 to 12 business days and the faster delivery will take 2 to 5 business days with extra 3 to 5 business days of processing time for every order. If you have any further questions, please contact our customer services at tci@trelawnycosmetics.com.

Processing Time

Preparing items for shipment, 1-3 business days normally.

Shipping Time

Transit of package, 2-3 business days.

＊Please note that Shipping time is estimated and commences from the date of shipping, rather than the date of order.

We are not responsible for late shipments due to invalid addresses, customs clearance procedures, inclement weather, holidays, natural disasters or carrier delays.

Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times.

Sometimes unexpected delay is caused due to out of stock issues, especially during high-volume periods.

In case of any questions and unexpected delays, please contact our Customer Service Dept. We are happy to help in any way we can.

＊If you do not receive the parcel within 3-5 business days, please do not hesitate to contact us: Our customer care team (tci@trelawnycosmetics.com) will get back to you within 24 hours.